Tailwinks Q&A 🐾
Got questions? We're here to help – for tails big and small. 🐶🧡
How long does shipping take?
We ship within 1–2 business days.
Standard delivery takes 4–8 business days. Many orders arrive sooner, depending on warehouse location
Do you ship internationally?
Currently, we only ship within the United States.
Can I return an item if my pet doesn’t like it?
Of course! We offer a 14-day return window – just reach out and we’ll make it right.
Where do you ship from?
Orders ship from our global partner warehouses. Your item will come from the closest available location.
How can I contact you?
You can reach us via our contact page or email us directly – we’re real humans who love pets!
Do you offer free shipping?
Yes! We offer free shipping on all orders with no extra fees.